Contact
SlotsRank is a small editorial team publishing crash game profiles, guides and comparisons. Contact us to report an error, suggest a topic or ask about our editorial process.
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What to contact us about
- Factual errors: an RTP figure, multiplier or other detail in a profile does not match the game.
- Content suggestions: a game, comparison or useful guide is missing from the catalogue.
- Questions about our methods: how we rate games, where a figure comes from or why a profile is marked as awaiting review.
Response time
We aim to respond within 2 to 3 working days. Our editorial team is small, but we read every email.
Account and payment support
We are not the 1win support team. We cannot see your account, balance, deposits, withdrawals or bonus status. For account or payment problems, contact 1win support directly through its platform. We have no access to those records and cannot resolve these requests.
Who replies
Blog guides are written by SlotsRank editorial team, Game catalogue editors. Game profiles are written by SlotsRank editorial team, Game catalogue editors at SlotsRank, who review most emails about facts and editorial methods.
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